Conversational and voice AI
SX Assistant
The RAG chatbot and voice agent answering scalexi.ai visitors.
AI assistant built into the website: a streaming RAG chatbot and a web voice agent answering questions about products and services.
- Live
Overview
With some fifteen products and several services, scalexi.ai visitors have many questions, at any hour. SX Assistant answers them right on the site, in writing or by voice.
It combines a RAG chatbot that streams answers from ScaleX content with a web voice agent (Vapi) launched from the "Talk to SX Assistant" pill. It is also a live demonstration of ScaleX's conversational and voice AI expertise.
The problem
Answering visitor questions about many different products, at any hour.
The AI solution
SX Assistant combines a streaming RAG chatbot and a web voice agent (Vapi) to present ScaleX products and services in conversation.
How it works
Open the assistant
Through the chat bubble, or the "Talk to SX Assistant" pill for a voice call from the browser.
Ask a question
Type a question or pick a suggested one about ScaleX, its products or its services.
Get the answer
The answer streams in, or continues by voice during the call.
Features in detail
Streaming RAG chatbot
Answers draw on ScaleX content and appear as they are generated.
Suggested questions
Starter questions: what ScaleX Innovation does, its AI products, how AssessX or PatentX work.
Voice call from the browser
A spoken conversation with the agent, with nothing to install.
Translated interface
In French, the assistant becomes "Assistant IA ScaleX" and greets visitors in their language.
Clearable history
According to the privacy policy, chat history can be cleared from the chatbot.
Available on
- scalexi.ai website (Chat and voice call in the browser)
Technology and models
Conversational AI
- Retrieval-augmented generation (RAG)
- Streaming answers
Voice
- Vapi web voice agent
Frequently asked questions
What can I ask SX Assistant?
About ScaleX Innovation, its products and services: for example how AssessX works for universities or what PatentX brings.
Can I talk to it?
Yes: the "Talk to SX Assistant" pill starts a voice call from the browser.
What happens to conversations?
According to the privacy policy, a functional cookie remembers the chat session, and history can be cleared from the chatbot.
Sector
Enterprise operations